Jetstar Airways

Congratulations to all airport staff for a job well done yesterday. You managed to deliver a 100% on time performance within 15 minutes across the entire network.
A fantastic result, your efforts have not gone unnoticed and are certainly appreciated. Thanks.

Ramp Manager - Jetstar

I want to thank your staff ... for their efforts that they put in when we had the "Bird Strike" on Monday night 01 May 2006 with JQ408 to Melbourne. They were all very efficient and very professional when dealing with this incident. They all remained calm, very professional and available at all times for the passengers and crew on this flight. Any issues that the passengers had, were dealt with in a very timely manner and everyone put in more than 100% effort. Communication to both the passengers and crew were of an excellent manner and everyone remained updated through out the delay. It was great to be working with such a dedicated team that can all work well together, and meet the needs of our passengers and crew alike. Can I please ask you to pass on this letter to them all, as an appreciation to them, on behalf of myself and the Jetstar Management team in Melbourne. Thank you to them all once again.

Passenger Services and Crew Support Manager - Jetstar

This is an email to pass on my appreciation to your staff, who all had a very messy day to deal with today, being Monday 12 June 2006. We had a day of snow in CHC, which proved to be a challenge. All of the ... staff worked extremely hard in nasty conditions, without a break until the afternoon flights departed, after starting on the early shifts. None of them complained, they just got on and did a tremendous job, assisting passengers wherever they could. They are a credit to the team, and I would like you to pass on my thanks and appreciation, on behalf of Jetstar, to them all.

Passenger Services and Crew Support Manager - Jetstar